Billing & Insurance

Billing Information for Methodist Health System

Here you can find Information about online bill payments, insurance plans, public aid eligibility, financial assistance policy, and the uninsured discount policy at Methodist Health System in North Texas.

The following pages provide information on how Methodist Health System health care services are billed and what financial assistance may be available to uninsured and underinsured patients.

For additional information or questions about pricing, our policies, or a patient bill, please contact the Methodist Health System Central Business Office at 214-947-6300, toll free 1-866-364-9344, or email billingquestions@mhd.com.

(Please note: This email address is for general billing questions only. It is not a secure email address. Do not send your Social Security number or credit card information to this email address.)

Accepted Insurances

To ensure that everyone has the opportunity to benefit from Methodist Health System, we have partnered with a wide selection of managed care companies. We file claims for all plans in which we participate. These plans include:

  • AETNA (including BSWQA, Texas Health, Coventry & First Health)
  • BLUE CROSS/BLUE SHIELD of TEXAS All Commercial Products
  • CIGNA (including Great West Healthcare, LocalPlus and City of Dallas)
  • HEALTHSMART
  • HUMANA (including ChoiceCare)
  • HUMANA MILITARY SERVICES (TRICARE)
  • MULTIPLAN (including Private Healthcare Systems)
  • SCOTT & WHITE HEALTH PLAN
  • UNITED HEALTHCARE (including Pacificare) All Commercial Products
  • Texas STAR Program (Medicaid HMO)/CHIP
    • Dallas County:
      Amerigroup
    • Parkland Community Health Plan
    • Tarrant County:
      Amerigroup
      Aetna Medicaid
  • Medicaid - STAR Health (Foster Care)
    • State Wide:
      Superior Health Plan
  • Texas STAR+Plus Program
    • Dallas County:
      Molina Healthcare Superior
    • Tarrant County:
      Amerigroup
  • Texas STAR Kids
    • Dallas County
      Amerigroup
      Children's Medical Center Health Plan
    • Tarrant County
      Aetna
  • Traditional Medicaid
  • Medicare Advantage
    • Aetna Golden Medicare
    • Aetna Golden Choice
    • Amerigroup Medicare
    • CARE N CARE
    • CIGNA HEALTHSPRING
    • Blue Medicare Advantage
    • Humana Gold Plus HMO
    • Advantage by Superior Health Plan
    • United Health Medicare Complete (Secure Horizons)
    • Texan Plus HMO by Universal American
    • Scott & White Health Plan, Vital Traditions
  • Traditional Medicare
Please note: many of the health plans require outpatient radiology and laboratory to utilize a specific provider. Authorization for these services to be performed at Methodist may require a special approval. Please contact the member’s health plan network to verify for any service designated networks.