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COVID-19

Methodist Health System is now vaccinating Texans 12 and up for COVID-19, as long as we have a vaccine supply.

  • Please be aware that each COVID-19 vaccine has a specific age limit
  • Pfizer vaccine is available for individuals 12 years of age and older
  • Moderna and Johnson & Johnson vaccines are available for individuals 18 years of age and older.

You may get your vaccine at multiple Methodist Family Health Centers across the Metroplex. Click here to find a location near you.

Mask policy: Though the statewide mask mandate ended March 10th, Methodist Health System continues to require face masks for everyone working, visiting, or receiving care at our hospitals, clinics, and properties. We will provide isolation masks at all screening stations for those who arrive without a mask. Anyone who is able to wear a mask, but refuses to do so, will not be allowed inside our facilities. Methodist will continue to follow the guidelines set by the Centers for Disease Control and Prevention to protect patients, physicians, staff, and visitors.

Screening policy: Patients and visitors are screened at check-in at our hospitals. Screening includes temperature checks and answering a few questions. We have closed several patient entrances at all of our hospitals and some physician office buildings to better facilitate screenings.

Visitor policy: Patients not being treated for COVID-19 or suspected of having COVID-19 are allowed two visitors per day. Visitors must wear masks, meet screening criteria, and adhere to visiting hours. More information can be found here.

COVID-19 testing: Patients who require a surgery or procedure that involves aerosol-generating steps will be required to take a COVID-19 test as well as an antibody test 48 hours before the surgery or procedure. If you're seeking a COVID-19 test, please contact your primary care physician to potentially be connected to one of our testing sites. If you don’t have a primary care physician, click here to find one near you.

Keeping you healthy at home
Our Methodist Medical Group clinics are open to serve you during the COVID-19 pandemic. Please be assured that keeping our clinics clean and safe is a top priority, as we understand that in some cases you may have a condition that is best served by seeing your doctor in person.

We also provide care in ways that do not require an in-person visit. These virtual visits allow you to interact with your physician via smart phone from the safety and convenience of your home. These care options include:

  • Epic Video Visits - a virtual visit with video conducted through MyChart
  • TeleVideo Visits - a virtual care visit conducted on FaceTime or Skype
  • Telephone visits - a visit conducted only over the telephone
  • MethodistNow.Life – access Methodist Family Health Center providers from 8 am to 8 pm, 7 days a week. Simply call 214-730-6828, push option 3, and you will speak with a navigator who will set up a video chat with a Methodist provider

Important reminder: Take Care of Yourself and Loved Ones
Social distancing is important, but so is maintaining your health and responding to emergencies. If you or a loved one is experiencing a medical emergency, such as chest pains or stroke symptoms like facial drooping or trouble walking, speaking, or understanding, please call 911. Our hospitals and our emergency transportation colleagues are all taking steps recommended by the CDC to keep patients safe.

If you have any issues obtaining any necessary medicine and health equipment to maintain chronic conditions such as insulin or blood pressure cuff, please reach out to your physician, as they can help connect you with these important resources. We do not want patients in our community to suffer a medical relapse from missing an important appointment or not getting a prescription refilled because they are fearful to come into the office. Please make maintaining your health a priority.

Classes postponed
All in-person campus, tours, and events have been suspended until further notice, however, we are offering a variety online classes. Click here for the schedule.