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COVID-19

What you need to know

The safety of our patients, staff, physicians on our medical staff, and visitors remains one of the highest priorities for Methodist Health System. In line with that priority, we continue to carefully monitor the status of the pandemic, patient volumes, and guidance from the Centers for Disease Control and Prevention while fulfilling our mission To improve and save Lives through compassionate, quality healthcare.

Mask policy:

Effective November 14, 2022 Methodist Health System is revising our mask policy for employees, physicians on the medical staff, patients, and visitors at all campuses. Going forward, masking requirements will be based on the rate of transmission in each individual county.

At this time, Dallas, Tarrant, and Ellis Counties have sustained COVID-19 transmission rates lower than “high.” At Methodist facilities located in those three counties, the following masking policies apply:

  • Masks will now be ENCOURAGED, but not required, in all public areas of our facilities, such as registration desks, hallways, waiting rooms, and cafeterias.
  • In areas where patients are at a higher risk of severe illness, such as transplant units, ICUs, or oncology units, including our Cancer Centers, hospital administration may decide to make exceptions that would require masks on a unit-by-unit basis.

Collin County currently remains at a "high" level of transmission. At any Methodist facility located in Collin County, the following masking policies apply:

  • Masks will be ENCOURAGED, but not required, in all public areas of our facilities, such as registration desks, hallways, waiting rooms, and cafeterias.
  • Masks will be REQUIRED in patient rooms, procedural areas, and when patients are directly receiving care, including transport. This includes the Methodist Medical Group clinics.
  • Masks will be REQUIRED for group or open care settings, such as dialysis or infusion centers.

We will review transmission rates on a weekly basis. When a county either increases or decreases transmission for four (4) weeks, we will adjust our masking requirements accordingly.

Screening policy: We ask that visitors to our facilities self-screen.

Please do not visit your loved ones if you have any of the below symptoms:

  • Fever or chills
  • Nausea or vomiting
  • Headache
  • Sore throat
  • Fatigue
  • Cough
  • Congestion or runny nose
  • Muscle or body aches
  • New loss of taste or smell
  • Diarrhea
  • Shortness of breath or difficulty breathing

Visitor policy: Patients not being treated for COVID-19 or suspected of having COVID-19 are allowed open visitation as long as it does not interfere with patient care. Visitors must adhear to the mask policy, meet the above screening criteria, and adhere to visiting hours. More information, including visitation for patients with COVID-19, can be found here.

COVID-19 testing: If you're seeking a COVID-19 test, please contact your primary care physician to potentially be connected to one of our testing sites. If you don’t have a primary care physician, click here to find one near you.

COVID-19 vaccines: Methodist Health System will vaccinate patients 6 months old and up for COVID-19, as long as we have the appropriate vaccine in supply. You may get your vaccine at multiple Methodist Family Health Centers across the Metroplex. Click here to find a location near you.