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Billing & Insurance


Following your procedure, our business office will bill your insurance carrier(s) directly; your insurance carrier(s) will then send you an “explanation of benefits” (EOB) statement. The EOB is not a bill; instead, it itemizes all the services you received at Methodist Southlake, explains what portion of the costs are paid by the insurance carrier(s), and highlights what you will owe our hospital.

Once the EOB has been processed, we will bill you the remaining balance still owed, which will be due upon receipt. Please note that Methodist Southlake Hospital will bill you only for hospital services, so you may receive separate bills from other providers, including the surgeon or anesthesiologist.


Any deductible or co-pay that is required by your insurance carrier(s) will be due on or before your day of treatment. If you do not have insurance, the full procedure amount will be due at that time; however, you are welcome to contact our business office before your procedure date and our staff will work with you to help develop a monthly payment plan.

At Methodist Southlake, we are happy to accept cash, cashier’s checks, major credit cards and personal checks with a valid accompanying ID.

Make Payment Online

To conveniently pay any bills please click the button below.


Financial Assistance

If you have any questions or need to discuss available payment options or plans, feel free to contact our admissions department prior to treatment.

  • Plain Language Summary
  • Financial Assistance Policy
  • Financial Assistance Application


Methodist Southlake is an in-network facility for most major insurance plans (for example: Aetna, BCBS, Cigna, United Healthcare, and Medicare). At this time Methodist Southlake Hospital does not participate in Medicaid. For more information, please call (817) 865-4400. To speak with a Medicare advisor, please call (817) 865-4455.


The link below provides access to the Methodist Southlake “chargemaster” as required by federal law effective on January 1st, 2019. A chargemaster is a list of current standard charges the hospital uses to bill for services. Please note, the chargemaster does not specify what an insurance company reimburses the hospital or what the total out of pocket expense may be for a patient.

In compliance with meeting the CMS mandate for pricing transparency that is effective 1/1/2021, please click here to obtain an estimate of what your cost would be for healthcare services provided by Methodist Southlake. If you are shopping for a quote for health care services and would like an estimate on what you and your insurance company would pay for services rendered at Methodist Southlake, please call (817) 865-4400 and choose option 4 to speak with one of our business office professionals.

Disclaimer: Methodist Southlake makes no guarantees regarding the charge information provided on this website. The charge information is strictly an estimate of charges and Methodist Southlake cannot guarantee the estimates because patient services may vary by patient due to physician treatment decisions, unforeseen complications, additional tests or services ordered by your physician, and the needs of each individual patient. In addition, estimates may change based on your contracted insurance benefits, pending financial assistance, or pending state/federal program aid.