Hospital Program Teaches Employees How To Build Community Trust and Relationships Through Volunteering

groupThrough a series of six 60-minute workshops, employees at Methodist Charlton Medical Center are learning the principles, passion, and impact of volunteering in the communities in which we live and serve.

Leadership Charlton, the brainchild of hospital president Jonathan S. Davis, FACHE, brings in top business leaders to share their insight with employees. CitySquare President & CEO Larry James; Michelle Thomas, VP Philanthropy Chase Bank; Tracy Merzi, publisher, Dallas Business Journal; and Jonathan Macaranas, director philanthropy, JC Penney, are just a few of the high profile speakers participating in the series. Together with employees, they discuss how volunteering positively impacts the culture of an organization, and as Merzi says, “how much we receive when we help those who cannot help themselves.”

Davis, who opened the series by sharing what it means to him personally to be an ambassador for Methodist Charlton through volunteering, says, “The more opportunities we create and identify to introduce ourselves and our organization and services to the community, the greater opportunity we have to create personal connections that form a bond of trust with our community members. When the community trusts us, they will give us personal feedback about their experience allowing us the opportunity to improve and add services to better serve the community’s needs. They become our advocates in the community. Even more important, those who trust us will come to us for their personal care and/or that of their loved ones.”

Other topics discussed in Leadership Charlton include Understanding and Engaging Your Community, Political Etiquette in the Community; Making the Best of Relationships with Elected Officials; Community Etiquette – Table talk, Dining and Dress Codes; and Community Collaborations and Partnerships. The final session was a roundtable discussion with a presentation of certificates to employees who participated.

The program has been so well-received, Methodist Health System plans to expand the innovative program system-wide in 2014.

Pictured: Speaker Michelle Thomas, vice president philanthropy Chase Bank (second from right), with (from left) Jonathan S. Davis, FACHE, Methodist Charlton president; April Box Chamberlain, CFRE, president and CEO, Methodist Health System Foundation and senior vice president of external affairs, Methodist Health System; and Steven Bristow, Methodist vice president community relations and advocacy

About Methodist Health System
Guided by the founding principles of life, learning, and compassion, Methodist Health System (Methodist) provides quality, integrated care to improve and save the lives of individuals and families throughout North Texas. Methodist Dallas Medical Center, Methodist Charlton Medical Center, Methodist Mansfield Medical Center, Methodist Richardson Medical Center, Methodist Midlothian Health Center, and Methodist Family Health Centers are part of the nonprofit Methodist Health System, which is affiliated by covenant with the North Texas Conference of The United Methodist Church. Additional information is available at Connect with them through Facebook, YouTube and Twitter.

Texas law prohibits hospitals from practicing medicine. The physicians on the Methodist Health System medical staff are independent practitioners who are not employees or agents of Methodist Health System.