Learn More About Virtual Health

How it Works

Online Interviews

(Most interviews take about 5-15 minutes to complete)

Complete an Online Health Interview: 5-15 Minutes

  • Answer a series of questions about how you are feeling and the symptoms you are experiencing—just as you would during an in-office visit.
  • You may be asked to provide photos of areas of concern, such as a wound - pictures can be sent from your computer or phone.
  • Your answers will be submitted to a doctor for review.
  • You can start a visit anytime - 24/7

Doctor Reviews: Within 60 Minutes

  • A doctor from Methodist NOW reviews your responses and creates a treatment plan, which may include a prescription if necessary.
  • You'll be notified when the results are available, usually within 60 minutes during office hours, or first thing the next morning if the visit is completed after hours.
  • Note that if you cannot be treated online, you will not be charged.

Prescription: 2-3 Minutes

  • If a prescription is part of your treatment plan, you'll be able to send your prescription to the pharmacy of your choice.

About Our Doctors

You will be provided care from the same trusted, board-certified doctors you would see if you visited one of our clinics.

That means, whether online or in person, you'll receive the same high quality care you've come to expect from Methodist Family Health Centers.

Methodist Family Health Centers and Medical Groups are owned and operated by MedHealth and staffed by independently practicing physicians who are employees of MedHealth. The physicians and staff who provide services at this site are not employees or agents of Methodist Health Systems or any of its affiliated hospitals.


Commonly Treated Conditions

  • Cold/Flu, Sinus Infections
  • Bladder Infections
  • Pinkeye
  • Skin Conditions

For a complete list of the conditions treated by visit, visit the conditions we treat page.