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Emergency and Trauma

Methodist Richardson Emergency Care

Emergency Care at Methodist Richardson Medical Center

Our promise to you
Methodist Richardson guarantees that patients will be in an exam room being seen by a doctor within 30 minutes of arriving.

Methodist Richardson Medical Center has two emergency room locations to serve you 24 hours a day, 365 days a year – whenever you or a family member needs treatment for an illness or injury. 

Expert emergency care

Because seconds count in any medical emergency, you'll be pleased to know you don't have to go far to receive expert medical care. Our board-certified emergency medical physicians and highly trained emergency nurses and staff stand ready to treat your illnesses and major and minor traumas, including cardiac, orthopedic, obstetric, and psychiatric emergencies.

Methodist Richardson emergency room locations

Methodist Richardson Medical Center  
2831 E. President George Bush Highway
Richardson, TX 75082

Methodist Campus for Continuing Care
401 W. Campbell Road
Richardson, TX  75080

30-minute guarantee

Methodist Richardson Medical Center guarantees that patients will be in an exam room being seen by a doctor within 30 minutes of arriving.

Every minute counts: Call 911

If you think you or someone you know is having a heart attack or stroke, call 911 immediately. Do not drive to the hospital.

By calling 911 at the first sign of symptoms, you buy yourself time. Plus, you give emergency medical personnel the opportunity to start care on-site and en route to the hospital.

The clock is ticking, and every minute counts. The longer you wait, the greater your risk for losing heart muscle, brain cells, and quality of life.

Accreditations for high quality care

Methodist Richardson Medical Center has earned three prestigious honors for its cardiac care: 

  1. Chest Pain Cycle IV accreditation from the Society of Cardiovascular Patient Care. Methodist Richardson is the first of the Methodist Health System hospitals to meet the more stringent Cycle IV requirements for reducing heart attack deaths and one of only 11 facilities in the Metroplex with the designation.
  2. American Heart Association (AHA) Mission: Lifeline® Receiving Center–SILVER Level Recognition Award, based on achievements through NCDR ACTION Registry®–GWTG™ data submitted for the 2012 calendar year. 
  3. AHA Get With The Guidelines®–Heart Failure GOLD Achievement Award, for achieving at least 24 consecutive months of 85 percent or higher adherence to all Get With The Guidelines® heart failure achievement indicators to improve quality of patient care and outcomes.

The average time elapsed from the patient's arrival at the Methodist Richardson emergency department to receiving angioplasty – a procedure to reopen a blocked artery – is currently better than the national benchmark of 90 minutes.

Some of our other accreditations include

Methodist Richardson Medical Center is designated an Accredited Chest Pain Center by the Society of Chest Pain Centers.

Texas law prohibits hospitals from practicing medicine. The physicians on the Methodist Health System medical staff are independent practitioners who are not employees or agents of Methodist Health System.




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To improve and save lives through compassionate quality health care.

To be the trusted provider of integrated quality health care in North Texas.

Methodist SHINES

Methodist Health System Foundation

P.O. Box 655999 Dallas, Texas 75265-5999  |  1-877-637-4297